Genesis owners have made 235 complaints over 8 model years. It ranks 20th in reliability out of 25 eligible Hyundai models.
Our reliability rank is based on our PainRank™ system. A higher number means you can expect more significant problems. The average Hyundai score is 10.12 while the Genesis comes in at 14.27.
We've pulled together a list of the problems Genesis owners.
Hyundai refuses to acknowledge that their sunroofs have been exploding under normal driving conditions, but they’re offering plenty of coverage to owners if (or when) it happens thanks to a 2019 lawsuit settlement.
We know there's more problems than this. Let us know which one you'd like to see us cover next.
Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.
The Genesis has 2 generations, each with their own issues. Using the same PainRank™ system we've determined that you're better off avoiding the 2nd generation (2015–2016).
Running tally of owner grievances filed to CarComplaints.com.
Documenting the process of troubleshooting common problems.
Time-sensitive, free repairs for widespread safety problems.
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If approved, the settlement would double the existing sunroof warranty, reimburse certain previously-paid expenses, and even offer cash to those that decide to sell their car within the next 90 days.
Hyundai still won’t admit the sunroof is defective, but they’re sure acting like it is.
AEB was found to reduce rear-end crashes by 39% during research by the Insurance Institute for Highway Safety.
Automatic emergency braking uses a combination of radar, lidar (reflected laser light) and cameras for a forward collision warning system that gives a driver audio or visual warnings that a forward collision is near.…
However, a lawsuit alleges that while the trunk unlatches, it never really works as advertised.
Hyundai has marketed the Smart Trunk as a feature that automatically opens the trunk fully, or at least enough for a person to put large items into the trunk. But according to the lawsuit, the trunks are defective because they fail to open more than a few inches, or sometimes not more than a small crack.
I never saw the appeal in this feature, especially given its $950-$1,900 price.
According to Hyundai, the warning light used to indicate when the parking brake is applied may not illuminate due to corrosion of the parking brake switch. This could cause a driver to possibly leave the parking brake engaged while trying to drive the car.
The affected cars are from the 2015 and 2016 model years.
Hyundai filed to dismiss the shattering sunroof lawsuit and the judge agreed to dismiss almost all the lawsuit except claims based on fraud…
The judge said the plaintiffs can move forward based on claims of fraud and can amend the complaint if they want the judge to reconsider violations of consumer protection laws and unjust enrichment.
The lawsuit Billy Glenn v. Hyundai Motor America et al. still has life, but it’s up to the plaintiffs now if they want class-action certification.
**Hy
ndai has been sued because their sunroofs can explode without being struck by an object. Plaintiff Billy Glenn filed the exploding sunroof lawsuit after the glass in his 2014 Santa Fe Sport exploded just months after purchasing the Hyundai. The sunroof was replaced, but Glenn claims the replacement sunroof also shattered and sent glass into the vehicle.
This is a Hyundai-only lawsuit, but not a Hyundai-only problem. Glass is heavy, temperamental, and doesn’t bend when you go over potholes. So until automakers stop replacing their roofs with glass, I don't see this problem going away.
The EPA said Hyundai and Kia will lower their fuel economy (mpg) estimates for the majority of their model year 2012 and 2013 models after EPA testing found discrepancies between agency results and data submitted by the company.
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