A peeling paint lawsuit has been dismissed by a California district judge.
Whether Hyundai knew the paint was defective was a question because the automaker said third-party websites talked about the problems, but customers weren't complaining directly to Hyundai. In other words, if customers don't complain directly to Hyundai, no one can prove the automaker had prior knowledge of alleged problems.
This is a terrible argument. Third party websites, like CarComplaints.com, are not only useful for venting. Complaint data is collected, compiled, and shared to other owners who might be having the same problem. Seeing how many others are facing a similar issue can be a catalyst for action.
Meanwhile, sending a complaint directly to an automaker can feel like firing a thought off into the void.
However, in her ruling, the judge left the door open for the plaintiffs to amend and refile their complaint.
So you’re telling me there’s a chance.